Frequently Asked Questions

Frequently Asked Questions

How long does a charge last?
Equipped with a refined, long-lasting lithium battery – after one charging cycle, you’ll be able to bike just about anywhere. Depending on your type of riding (hills vs. flats), your build, and how much pedaling you do – you can expect to go 20-40 miles on just one charge.

Where can I charge my bike?
The battery can be conveniently charged anywhere there’s a standard outlet – at your house, at work, or at the coffee shop. The battery detaches from the bike and charges quickly using the cable provided with your bike.

How heavy is an electric bike?
Each electric bike varies by size and style, but are all easy-to-ride, and more fun than you can imagine. You can expect an electric bike to weigh between 50-70 lbs. But don’t worry about the weight – the motor will help you zip along with ease while riding and the sturdy kickstand will make parking easy.  

Do I need a license to ride an electric bike?
In Arizona, a license isn’t required to ride an electric bike. Electric bikes are legal to ride anywhere you would be riding a traditional pedal-bicycle, including around the neighborhood and on bike paths. The advocacy organization People for Bikes keeps track of e-bike legislation across the country. Click here to see current legislation for Arizona and other states. Click Here

What if I’m tall (or short)? Is there an electric bike in my size?
Electric bikes come in many sizes and frame styles to fit everyone. From extra-small to extra-large, and women’s, step-through and traditional frames. Accessibility is a primary goal for electric bikes.

Are electric bikes safe to ride?
Yes. Electric bikes share the same frame and fit as a regular bike, there’s just an added battery and compact motor. Electric bikes look, feel, and ride like a traditional bike– with an added boost there to help when you need it. We of course recommend that you wear a helmet when riding, obey all traffic laws and use caution to remain safe.

Aren’t electric bikes expensive?
Electric bikes, given their motors and advanced, long-lasting batteries – tend to be more expensive than traditional bicycles. However, their value makes any electric bike a well-spent investment. Electric bikes will keep you active, allow you to enjoy the sport of biking, and most importantly enjoy the outdoors. Come in and take a test ride. We are confident that you will have so much fun that the extra expense will be justified.

Are electric bikes expensive to maintain?
The only thing different about an electric bike, in terms of moving parts, is just the added battery and motor. Every other moving part (including brakes and shifters) is identical to that of a traditional pedal bicycle. This means that tune-ups and adjustments are easy, and usually won’t cost much more to maintain than a regular bicycle.

Can I take a test ride before I make a buying decision?
Of course! Give us a call today and see which bikes we currently have in-store. We can nearly always accommodate, and would love to have you try before you buy – we know you’ll enjoy your test ride.

Do I need to wear a helmet when I ride an electric bike?
Laws for riding electric bikes in Arizona do not require helmet use. However, we always recommend riding with a helmet no matter which style of bike, traditional or electric, it keeps you safe and gives you peace of mind to enjoy every moment of your bike ride!